Disaster Recovery Service Level Agreement Template

September 17th, 2021  |  Published in Uncategorized

RPO is a measure of how much data can be lost in the event of a disaster. For example, if you use tape fuses once a day, your potential RPO is data on a day when disaster strikes at the worst possible time. RTO is the measure of how long systems can be disconnected in the event of a disaster. An example of this is the time it takes to bring monitoring systems online with a replication and failover solution. These two metrics allow you to create a measurable SLA that can be presented to the end-user community to let them know when their systems will be connected again and what they can expect once the process is complete. However, these metrics can`t help if you don`t know what your end users expect from DR systems.

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